Is digital the answer for public sector design?
In recent years, many people and their organisations have become very excited about the use of digital products and data. Let’s face it: digital solutions and data are sexy! Some organisations have gone as far as to change their business model and completely focus on digital only. This makes me very nervous. Is this the right direction for the public sector? I ask this question because in the early 2000’s public sector organisations were focused on technology. I remember bein